ReverieHair Promise Guarantee

Because You Deserve Beauty That Lasts

We believe luxury isn’t just how something looks — it’s how it holds, how it feels, and how

long it stays with you. That’s why we created the ReverieHair Promise Guarantee — a commitment to quality, care, and your confidence with every order.

What Our Promise Means

Guaranteed Quality

If your clip doesn’t meet our standards — or yours — we’ll make it right. Whether it arrives with a defect, loses strength too soon, or simply doesn’t feel perfect, we’ll replace it or offer a refund. No stress, no hassle.

Designed to Last

Our accessories are crafted with durable, plant-based acetate and tested for real-life wear. They're made to hold — securely, beautifully, and again and again.

Support That Cares

Need help? Our customer experience team is real, responsive, and here for you — whether it’s your first clip or your fifth. Just reach out and we’ll take care of the rest.

We Stand Behind Every Clip

Because when you invest in something special — even something small — it should feel effortless, intentional, and worth it.

That’s our promise.

What’s Covered

• Arrived damaged?
  We’ll send a free replacement right away.
• Broke too soon?
  If your clip breaks with normal use within 90 days, we’ll replace it — no hassle.
• Not what you expected?
  Let us know. If your clip doesn't meet our quality standards (or yours), we’ll work with you to make it right.

No complicated forms. No fine print.
Just real support from a brand that truly cares.

Whether it’s your first clip or your fifth, our team is here to ensure you feel confident, supported, and fully in love with every piece you own.

Reach out to us at contact@reveriehair.co.uk
We're always happy to help — and we genuinely mean it.

Luxury means beauty you can trust — and we’re here to stand by that, clip after clip.