ReverieHair Promise Guarantee

Because You Deserve Beauty That Lasts

We believe luxury isn’t just how something looks — it’s how it holds, how it feels, and how

long it stays with you. That’s why we created the ReverieHair Promise Guarantee — a commitment to quality, care, and your confidence with every order.


What Our Promise Means

Guaranteed Quality

If your clip doesn’t meet our standards — or yours — we’ll make it right. Whether it arrives with a defect, loses strength too soon, or simply doesn’t feel perfect, we’ll replace it or offer a refund. No stress, no hassle.

Designed to Last

Our accessories are crafted with durable, plant-based acetate and tested for real-life wear. They're made to hold — securely, beautifully, and again and again.

Support That Cares

Need help? Our customer experience team is real, responsive, and here for you — whether it’s your first clip or your fifth. Just reach out and we’ll take care of the rest.

We Stand Behind Every Clip

Because when you invest in something special — even something small — it should feel effortless, intentional, and worth it.

That’s our promise.

What’s Covered

  • Arrived damaged?
    We’ll send a free replacement right away.
  • Broke too soon?
    If your clip breaks with normal use within 90 days, we’ll replace it — no hassle.
  • Not what you expected?
    Let us know. If your clip doesn't meet our quality standards (or yours), we’ll work with you to make it right.

No complicated forms. No fine print.
Just real support from a brand that truly cares.

Whether it’s your first clip or your fifth, our team is here to ensure you feel confident, supported, and fully in love with every piece you own.

Reach out to us at contact@reveriehair.co.uk
We're always happy to help — and we genuinely mean it.

Luxury means beauty you can trust — and we’re here to stand by that, clip after clip.


 

How it works

Join our loyalty program for exclusive rewards

01

Sign up

Create an account on our store

02

Earn points

Earn points with each purchase you make

03

Get rewards

Redeem your points for discounts

Ways to earn

Earn points with these actions

  • Place an order
    Earn 5 points for every spent
  • Sign up
    50 points
  • Create an account
    125 points
  • Birthday points
    200 points
  • Share your Review
    250 points
Reward program

Add your email to claim discount.

Ways to redeem

Redeem your points for these discounts

  • Amount discount
    250 points
  • Amount discount
    500 points
  • Amount discount
    750 points
Reward program

Add your email to claim discount.

Referral program

Join or sign in to get your referral link and share it with friends! Earn discounts for each successful referral.