F.A.Q
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Shopping Information
1. How long will it take for my order to ship?
Order Processing time is 24 business hours
UK Delivery
Standard 48 hours: FREE
Express 24 hours: £4.95
EU Delivery
Standard 3 business days: FREE
USA & Canada Delivery
Standard 5-7 business days: $4.95
Pre-Orders
All pre-orders are for products currently in production, requiring 1-2 weeks to be ready and 48 hours for delivery
2. Do you ship internationally? If so how much will it cost?
Yes, we ship internationally.
EU Delivery
Standard 3 business days: FREE
USA & Canada Delivery
Standard 5-7 business days: $4.95
3. Where are you located?
We are a UK based company, all of our orders are dispatched right from our warehouse in London, UK.
4. What is your returns policy?
We are happy to offer 14-day returns on all orders. To request a return, please contact us at contact@reveriehair.co.uk with your name and order number, and follow the instructions provided in our email.
5. Can I cancel my order?
If you need to cancel your order please get in contact with us at contact@reveriehair.co.uk, if your order has not yet been dispatched our team can refund you right away.
6. Gift with purchase returns?
Returning an item from an order that shipped with a free gift will require the gift to be returned as well. If you would like to keep your gift, or if it has already been used or worn, a fee (dependent on item) will be deducted from your refund.
7. What makes your hair accessories different from others?
Our clips are crafted from premium materials, designed to actually hold your hair all day, and elevate your look with ease. They're more than accessories—they're your style signature.
8. Are your clips suitable for all hair types?
Yes! We offer clips for every hair type—thick, fine, short, or long. Not sure what’s right for you? Take our Fit Quiz to find your perfect match.