Privacy Policy

1. Introduction

Thank you for choosing to shop at Reverie Hair (hereafter referred to as “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our eCommerce store and use our services. We are committed to safeguarding your privacy and ensuring that your data is handled responsibly in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).

2. Information We Collect

We may collect various types of information when you interact with our website and services, including but not limited to:

  • Personal Information: Name, address, email address, phone number, and payment information.
  • Account Information: Usernames, passwords, and preferences.
  • Order History: Details of your purchases, including products, prices, and shipping information.
  • Communication Data: Records of your interactions with us (e.g., emails, chats, and customer support inquiries).
  • Technical Information: IP address, browser type, device information, and cookies (please see our Cookie Policy for more details).
  • Marketing Preferences: Your consent and preferences for receiving marketing communications.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and deliver products to you.
  • Customer Support: To provide customer service and support.
  • Marketing: To send you promotional offers, newsletters, and updates (only with your explicit consent).
  • Legal Obligations: To comply with legal requirements and obligations.

4. Sharing Your Information

We may share your information with the following third parties, but only to the extent necessary to provide our services:

  • Payment Processors: To process payments securely.
  • Shipping Providers: To facilitate product delivery.
  • Marketing Partners: With your consent, for marketing purposes.
  • Legal Authorities: To comply with legal obligations and protect our rights.

5. Data Security

We take data security seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

6. Your Rights

You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict its use. You also have the right to withdraw consent for marketing communications at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please check this page periodically for updates.

9. Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy.